



When a boiler fails in a commercial building, the knock-on effects are immediate: cold offices, no hot water in washrooms or kitchens, and in some premises a duty of care to vulnerable people. Our commercial boiler repair service is built around finding the true cause of the fault and fixing it properly, not just getting the boiler to fire for another week.
A typical repair visit includes:
If a boiler cannot be fixed on the first visit, for example because a part has to be ordered, the engineer will explain what has failed, leave the installation in a safe condition and agree the next steps with you. Where a building has more than one boiler, it is often possible to keep part of the plant running so that some heat and hot water remain available until the work is completed.
Where a boiler is beyond economic repair, we can advise on commercial boiler installations instead.
We repair boilers in commercial premises throughout London, from offices and hotels in Westminster and Kensington and Chelsea to mixed-use buildings in Islington, high-rise sites around Canary Wharf and business parks in Croydon. We also cover Kent, Surrey and Sussex for clients with sites outside the capital.
All gas work is carried out by Gas Safe registered engineers in line with the Gas Safety (Installation and Use) Regulations 1998. If we find a dangerous installation, we follow the Gas Industry Unsafe Situations Procedure and explain clearly what needs to happen before the boiler can be used again. Electrical faults in boiler controls are handled by our NICEIC approved electricians. Regular commercial gas servicing is the best way to reduce future breakdowns.
We do not quote fixed prices before diagnosing a fault, because commercial boilers vary so much. The factors that shape the cost include:
Once the fault is diagnosed, you receive a written quote setting out the parts and labour involved, so you can approve the work with full knowledge of the cost.
PES Heating and Plumbing is a family-run business with more than 20 years of experience on commercial heating systems in London. Our commercial gas engineers are Gas Safe registered, our electricians are NICEIC approved, and we hold Safe Contractor accreditation.
To report a breakdown or request a quote, call 0203 439 9474.

We provide commercial boiler repair across London and the South East. See our full coverage area for commercial plumbing in London, Sussex, Surrey and Kent, or call 0203 439 9474.



PES Heating and Plumbing provides 24/7 emergency commercial boiler repair across London. For emergency breakdowns, we aim to respond as quickly as possible — often on the same day. For non-urgent faults, we can typically attend within a few working days. Call 0203 439 9474 at any time to report a commercial boiler fault and we will confirm our attendance time.
Yes. Our Gas Safe registered engineers are experienced with all major commercial boiler brands and types, including condensing boilers, modular systems, cascade arrangements, and combination boilers from manufacturers including Worcester Bosch, Ideal, Vaillant, Potterton, Remeha, Hamworthy, and others. If parts are required, we source them promptly to minimise downtime. Call 0203 439 9474.
Common commercial boiler faults we repair include burner failures, heat exchanger issues, pump failures, pressure problems, PCB faults, flue blockages, motorised valve failures, and controls and thermostat issues. We carry a comprehensive range of common parts to enable same-day repair wherever possible. Call 0203 439 9474 to report your fault and we will advise on likely diagnosis and attendance time.
Yes. Following every commercial boiler repair, we provide a written report detailing the fault identified, the work carried out, parts replaced, and any further recommendations for the system. This documentation is important for planned maintenance records, insurance, and building management requirements. Call 0203 439 9474.
This depends on the age, condition, and repair history of the boiler. As a general guide, if repair costs exceed 50% of the replacement cost, or if the boiler is over 15 years old and requiring repeated repairs, replacement is usually the more cost-effective long-term solution. We provide honest, impartial advice on repair versus replacement at the point of fault diagnosis. Call 0203 439 9474 for an assessment.
If you smell gas, turn off the gas supply at the emergency control valve if it is safe to do so, ventilate the area, avoid using electrical switches and call the National Gas Emergency number on 0800 111 999. Once the supply has been made safe, call PES on 0203 439 9474 to arrange a repair. If the boiler has simply stopped, note any error code shown and avoid repeatedly resetting it, as this can mask the underlying fault.
Yes. We repair communal boiler plant in residential blocks and mixed-use buildings for landlords and managing agents across London. Communal systems often involve several boilers, shared pumps and pressurisation units, so we look at the whole plant room rather than one appliance in isolation. We can provide written quotes for approval before work starts and documentation for your building records afterwards. Call 0203 439 9474 to report a communal heating fault.
Yes. A boiler that keeps locking out is often reacting to a problem elsewhere, such as a failing pump, a faulty pressurisation unit, an expansion vessel that has lost its charge, sludge in the pipework or poorly set controls. Replacing boiler parts will not cure these issues. Our engineers check the wider system during a commercial boiler repair so the real cause is found and fixed. Call 0203 439 9474 if your boiler keeps failing.