







Plumbing emergencies requiring immediate attention include burst water pipes causing flooding, major water leaks that cannot be contained by isolating the supply, blocked drains causing sewage to back up into the property, loss of all hot or cold water supply, failed pressure relief valves on unvented cylinders (which can be dangerous), and frozen pipe failures. Call 0203 439 9474 immediately for any of these situations.
For a burst or leaking pipe: turn off the water supply at the main stopcock (usually under the kitchen sink or where the supply enters the building), turn off any water heating, and open taps to drain the system. For a boiler or heating failure: turn off the boiler at the switch and do not attempt to operate gas controls. For a blocked drain: avoid using any drain that is connected to the blockage. Then call 0203 439 9474.
Yes. In the majority of cases, our engineers carry sufficient materials and fittings to repair a burst or leaking pipe on the same visit. For complex or unusual pipe configurations, or where specialist materials are required, a temporary repair may be made to restore the water supply, followed by a permanent repair on a subsequent visit. Call 0203 439 9474.
Yes. We work with residential and commercial landlords to provide emergency plumbing cover for their property portfolios – either on an ad-hoc call basis or formalised as a maintenance contract with agreed response times and invoicing arrangements. Call 0203 439 9474 to discuss emergency cover for your portfolio.
Yes. Our 24/7 emergency cover is genuinely year-round – including bank holidays and the Christmas period. We understand that plumbing emergencies are particularly disruptive at these times and we maintain emergency cover throughout. Call 0203 439 9474 at any time.